Your website looks fine. Is it?
Patrolo learns how visitors use your website, spots when they struggle and asks what went wrong, right then. You get clear alerts when there’s a confirmed problem.
Patrolo is easy to set up and you don't have to be technical to use it. You'll get notified if there's anything significant damaging the profitability of your website.
Minimum admin. Maximum visibility on issues.
We’re limiting new accounts.
A visitor gets stuck.
NameEmailYour message could not be sent.
- Shout
Patrolo asks, at the right moment.
“Did something go wrong?”
“Yes, I couldn’t send my message.”
You get a clear alert.
Contact page · Visitor feedback attached
Simple, effective website monitoring for the stuff that matters
A failed enquiry. A purchase that won’t go through. A button that does nothing. Patrolo looks for the difficulties that are easy to miss from your side of the screen.
- Forms & enquiries
- Submissions that fail and validation errors that send people in circles.
- Carts & checkout
- Problems that prevent add to cart, or even checkout.
- Clicks & frustration
- Unresponsive buttons, repeated rage clicks and other signs that visitors are struggling with the usability of your website.
- Availability
- Patrolo monitors uptime and lets you know as soon as your site is down.
Technical monitoring has its place.
Tools such as Sentry and New Relic give technical teams detailed monitoring and diagnostic information. That can be a lot to navigate when you simply need to know whether visitors can use your website. Problems can still reach real users.
A feedback button waits. Visitors don’t.
A feedback tab or chat button still relies on someone choosing to report the problem. When something doesn’t work, visitors often leave instead. No message. No explanation. Just a problem you haven’t heard about.
Patrolo gathers user feedback while the problem is actually happening.
Patrolo connects practical, real user monitoring with Shout, its dynamic feedback prompt. It learns normal behaviour and, when it spots someone struggling, asks a short question at that moment.
The visitor doesn’t have to find a feedback button or start a chat. A timely, relevant question makes it easier to explain what went wrong, while the experience is still fresh.
Patrolo connects that feedback with the observed problem and alerts you in plain language. You know what needs attention without having to decode a technical report.
Join the waitlistVisitors can’t send your contact form
- Where
- Contact page
- Evidence
- Repeated failed submissions, supported by visitor feedback.
- Momentum
- Increasing · more visitors affected
“Yes, I couldn’t send my message.”
The failed action and the visitor’s explanation, together in one issue.
Know what matters.
See whether it’s getting worse.
Track issues by their evidence and momentum. See which problems keep coming back, which are affecting more visitors and which are easing off, so you can decide what needs attention first.
How do you know your website is up?
Patrolo monitors uptime too, and alerts you when your site becomes unavailable.
Easy to set up.
No technical background needed.
Add Patrolo to your site.
Install a small snippet. There’s no need to connect each form or button individually.
Let it learn what’s normal.
Patrolo builds a picture of how visitors use your site, while conservative rules watch for clear difficulties from the start.
Get on with running your business.
Patrolo watches for problems, asks visitors at the right moment and alerts you when something needs attention.
Minimum admin.
Maximum visibility.
Patrolo has been around since 2015. We've recently re-launched Patrolo v2.0 and this has sparked a huge increase in subscriptions. We are adding capacity daily. Join the waitlist and we'll soon let you know when you can get a subscription and start using Patrolo. Thank you for your patience.
Join the waitlistFAQ
How do I get started?
We’re limiting new accounts. Join the waitlist for updates about account availability. Once you have access, add the Patrolo snippet to your website so it can start learning visitor behaviour and watching for signs of difficulty.
What kinds of problems does Patrolo look for?
Patrolo looks for signs of difficulty with forms, checkout actions and other website interactions. That might be repeated attempts to send an enquiry, a button that appears to do nothing, or a visitor struggling to complete a purchase. Visitor feedback helps explain what happened, including problems that may not produce a technical error.
How do I install it?
Add the Patrolo snippet to your website. It observes visitor interactions and starts learning how your site is used, without needing a separate integration for every form or button.
Does Patrolo need time to learn?
Yes. Patrolo builds a picture of normal behaviour on your website. During that learning period, conservative detection rules look for clear signs of difficulty; the picture becomes more specific to your site as it learns.
How is Shout different from a feedback widget or live chat?
A feedback tab or chat button still relies on visitors choosing to report the problem. Shout is Patrolo’s dynamic feedback prompt: it asks a short question when Patrolo spots signs that the visitor is struggling. The question is connected to that moment, while the problem is still fresh, rather than asking the visitor to find a way to report it.
Is Patrolo a replacement for technical monitoring tools?
Technical monitoring tools have an important role in diagnosing and debugging software. Patrolo focuses on what a website owner needs to know: where visitors are struggling, what the evidence says and which issues need attention. It brings real user monitoring and timely feedback together in plain language, and can sit alongside your technical tools.
What if nobody answers the question?
Visitor feedback adds context, but it is not the only signal. Repeated, clearly observed technical failures can also trigger an alert, using conservative thresholds.
How do I know which issues to deal with first?
Patrolo brings observed problems and related visitor feedback together. Track each issue’s evidence and momentum—whether it is affecting more visitors, recurring or easing off—to decide what needs attention first.
Does Patrolo monitor uptime?
Yes. Patrolo also monitors uptime and alerts you when your website becomes unavailable. It watches for both a website that is down and problems visitors encounter while the site is still online.
Does Patrolo fix issues automatically?
Patrolo helps identify and explain issues. You or your developer can use that context to investigate and decide what to fix.