Terms & Conditions

About Patrolo

This website is operated by Mediacarve Ltd, trading as Patrolo. We are registered in England and Wales under company number 04813805. Our registered office and current contact address is:

Using this website

These draft terms cover use of the Patrolo marketing website. Please use the website lawfully and read these terms alongside our Privacy Policy and Cookie Policy.

They do not set the commercial terms of a Patrolo subscription. Any paid service needs an agreement covering its scope, charges, duration, renewal, cancellation, support and data processing. Browsing this website or joining the waitlist does not itself place an order or start a subscription.

Joining the waitlist

We are limiting new Patrolo accounts. “Join the waitlist” lets you register your email address and, optionally, your preferred plan so we can contact you about account availability. Joining does not create a paid account, take payment or activate website monitoring.

Registration does not reserve an account, guarantee access or commit us to an invitation date or a particular queue order. It does not commit you to buy a plan. The form saves your registration; it does not automatically send an email.

The Plans page shows the three paid plans; there is no free tier. Before paid-account registration opens, the final billing frequency, tax treatment, plan allowances and service terms must be available for review. This private preview cannot take an order or payment.

The Patrolo bounty

The bounty programme rewards a finder with $20 when the website owner they refer creates a paid Patrolo account. The intended process is to submit a website issue, let Patrolo review it and contact the website owner, and receive the reward if that referral results in a paid account.

Submitting a report or joining the waitlist does not earn a reward. A referred website owner must create a paid account for the $20 reward to apply. The current preview saves reports, but does not yet track paid-account conversions or make reward payments.

Please submit accurate details of a problem you have observed on a public website. Do not submit private data, access another person’s account or interfere with a website to create an issue. Our Privacy Policy explains how we handle your report and contact details.

Before the programme opens publicly: referral attribution, duplicate reports, eligibility, payment method and timing, and the handling of cancelled or refunded accounts need to be confirmed in the programme terms. Those details remain unconfirmed in this review draft.

Acceptable use

You must not misuse the website by introducing malicious code, attempting unauthorised access, interfering with its operation, submitting spam or using it for unlawful activity. Do not attempt to access information belonging to someone else.

We may restrict access where reasonably necessary to protect the website or investigate misuse. This does not remove rights you have under applicable law.

Content and intellectual property

The Patrolo name, design and original website content belong to Mediacarve Ltd or their respective licensors. Publication logos and other third-party marks belong to their owners.

You may view the website and keep a copy of its content for internal evaluation of Patrolo. Other reproduction, commercial reuse or alteration requires permission unless the law permits it. Keep any ownership notices with permitted copies.

Product illustrations help explain how Patrolo works. They are examples, not reports about your own website or promises of a particular result.

Information and availability

We aim to keep the website useful and accurate, but its content may change and it may be unavailable during maintenance or because of technical problems. Confirm any feature or service requirement with us before entering into a paid agreement.

Patrolo is described as helping identify and investigate website issues. Nothing on this marketing website guarantees detection of every issue, uninterrupted service, automatic fixes or a particular increase in conversions.

Other websites

Links to third-party websites are provided for reference. We do not control their content, availability or data handling. A link does not make their terms or privacy practices part of ours.

Responsibility and your rights

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory statutory rights remain unaffected.

The allocation of responsibility for a paid Patrolo service must be set out in the applicable service agreement. These website terms do not introduce a subscription liability cap or override that agreement.

Governing law and changes

These website terms are governed by the law of England and Wales. For business users, disputes about these website terms are subject to the courts of England and Wales. Mandatory consumer protections and any right to bring proceedings in another competent court are preserved.

We may update these terms as the website changes. Updates apply to future use and do not retrospectively change a separate agreement. The date above identifies this draft. Please write to our registered office if you have a question or complaint.