Privacy Policy

Who we are

Patrolo is a trading name of Mediacarve Ltd, a company registered in England and Wales under number 04813805. Mediacarve Ltd is the controller of personal information collected through this marketing website.

You can write to us about your personal information or this policy at our registered office. Please mark your correspondence “Privacy enquiry”.

What this policy covers

This policy covers browsing the Patrolo marketing website, joining the waitlist, submitting a website issue through our bounty form and information retained from earlier enquiries. Joining the waitlist does not create a paid account or activate the Patrolo service.

The example contact form, visitor question and alert shown on the homepage are illustrations. They do not collect visitor feedback or monitor another website.

The final policy must describe account creation and the paid service before those become available. Data collected by Patrolo on a customer’s website also needs separate information about that service and the customer’s own privacy notice. This draft does not replace those notices or a data processing agreement.

Information we handle

Waitlist registrations

Your email address and any plan preference you provide. We also store a registration identifier, waiting status, creation and update dates, and the date and version of your consent. Registering the same email address again updates the existing record and consent receipt while keeping its original creation date.

Bounty reports

Your email address, any name you provide, the website address, issue category and description. We also record a report identifier, submission status, date and time, and the date and version of your consent. Please describe only the public website issue and avoid including passwords, payment information or private details about anyone.

Earlier enquiries

Earlier demo and beta-interest forms stored the email address, any name and website address provided, the selected area of interest, a record identifier and the submission date and time. Those records have not been deleted as part of removing the forms.

Correspondence

Information you choose to give us when following up a waitlist registration, bounty report or earlier enquiry, or writing to our registered office. Please avoid sending passwords, payment details or sensitive information that we do not need.

Technical information

Our hosting and security providers may process connection information, such as your IP address and request details, to deliver and protect the website. The waitlist, bounty report and earlier enquiry records do not store your IP address.

You can browse without providing contact details. Joining the waitlist requires an email address and consent to hear about account availability; a plan preference is optional. The bounty form needs an email address so we can contact you about the report, plus the website address and issue details so we can review it. Your name is optional. There is currently no paid-account registration or payment form here.

How and why we use it

With your consent, we save your waitlist registration so we can email you about Patrolo account availability. The form asks you to agree to “Email me about Patrolo account availability.” This does not subscribe you to unrelated marketing. We use any optional plan preference to understand your interest.

The waitlist form saves your registration but does not automatically send a confirmation or invitation email. You can withdraw your waitlist consent by writing to our registered office; we will then stop using that consent to contact you about availability. Withdrawal does not affect processing that was lawful before you withdrew it.

With the consent requested on the bounty form, we save your report, review the issue and contact you about the bounty. We may share the website address and issue details with the website owner so they can understand the problem. Submitting a report does not create a Patrolo account or subscribe you to unrelated marketing.

You can withdraw your bounty consent by writing to our registered office. We may then be unable to continue handling the report or contact you about it. Withdrawal does not affect processing that was lawful before you withdrew it.

The earlier enquiry forms asked for consent to save contact details and respond about the request. That did not create a Patrolo account or subscribe you to unrelated marketing. If you submitted an earlier enquiry, you can ask us about it or withdraw consent by writing to us. Withdrawal does not affect processing that was lawful before you withdrew it.

Any continued use of earlier enquiry details, its lawful basis and its retention period need to be confirmed before this draft is finalised. Earlier consent must not be treated as permission for a new purpose.

Website delivery, abuse prevention and troubleshooting may involve technical data. The intended basis for our own necessary security processing is our legitimate interest in keeping the website secure and available. This basis and the hosting provider’s separate responsibilities need to be confirmed before this draft is finalised.

The marketing website does not make decisions about you that have legal or similarly significant effects using solely automated processing.

Providers and overseas processing

The website is hosted using ChatGPT Sites and Cloudflare infrastructure. Waitlist registrations, bounty reports, their consent records and earlier enquiry records are stored in Cloudflare D1. Hosting providers process information needed to deliver and operate the website.

The waitlist and bounty forms save records; they do not automatically send messages or make payments. No paid-account, payment or email-delivery service is currently connected to this marketing website. The final privacy information must identify the providers and data handling used for availability emails, paid-account registration, referral tracking, bounty follow-up and reward payments before those processes are introduced.

To confirm before public launch: the contracting providers, authorised recipients, processing locations, any overseas transfers and the relevant UK transfer safeguards. This draft makes no promise that information stays only in the UK.

How long information is kept

The retention schedule for waitlist registrations, bounty reports, consent records, earlier demo enquiries and beta-interest records is still to be confirmed. Removing the earlier forms has not erased their records. The website has no automatic expiry for waitlist, report or enquiry records.

The final schedule needs to account for any continuing purpose, related customer relationship and legal requirement to retain records. The deletion process and retention of hosting logs and backups also need confirmation before this policy is used publicly.

You can ask about, or request deletion of, your waitlist registration, bounty report or earlier enquiry by writing to the address above.

Your data protection rights

Under UK data protection law, depending on the circumstances, you can ask to access your personal information, correct inaccurate information, erase it, restrict its use, or receive information you provided in a portable format. You can withdraw consent where we rely on it.

Your right to object: you can object to processing based on legitimate interests for reasons relating to your situation.

These rights are subject to legal conditions and exceptions. We may need information to verify your identity before responding. Requests are normally handled within one month, with extensions permitted in some circumstances.

Write to Mediacarve Ltd at the address above and explain your request. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint. You do not have to contact us first.

Cookies and updates

See our Cookie Policy for the current website’s use of browser storage and the hosting checks still to be completed.

We will update this page when the relevant data handling changes. The date above identifies this draft.